At Le Roi Diamonds we like to make
amazing Jewellery to the highest
standard possible and make you extremely
happy and completely satisfied. Our
business model is to create stunning
custom made jewellery with excellent
value and to grow our brand through
volume and customer satisfaction.
Quality, Trust, Sparkle.
Any information gathered from our
clients is used solely for
administrative purposes and the
promotion of Le Roi Diamonds. We will
not distribute, sell, share, or rent
this information to any other
organisation or individual.
Le Roi Diamonds offer thousands of E.G.L,
D.I.A, I.D.L. and G.I.A
certified Diamond and Jewellery Designs.
Sometimes an item maybe priced
incorrectly due to our complex
algorithms, human error, foreign
exchange adjustments, acts of God or
diamonds selling simultaneously and not
being available (the best ones don't
In the rare occasion that
one of these circumstances affect the
pricing or availability of a particular
product on our website Le Roi Diamonds
are not committed to sell and will give
you the immediate option to cancel your
purchase and obtain a refund.
includes Free insured delivery, local
taxes, a stunning presentation box and
A Diamond Certificate is a very
important document as it details the
characteristics of the Diamond that you
purchase. A diamond certificate can and
are issued by many businesses,
organisations, private individuals and
laboratories; their interpretation of
the diamond is exactly that 'their
It is therefore very
important that the diamond certificate
is issued by a neutral body that is
extremely accurate, prudent and well
respected on a Global scale.
laboratories we us is E.G.L, D.I.A,
I.D.L.and G.I.A for grading and selling
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Le Roi Diamonds sell only conflict free
and ethically mined diamonds that are
respectful to nature and the
environment. The Diamonds we sell
originate from Kimberley Certified and
United Nations approved countries. The
Mining Firms within these Countries
support the following Principles:
Participatory Decision Making
Accountability and Transparency
Rights - including Human Rights,
Labour Rights, Rights to
Development, Rights to a Healthy
Environment and Indigenous peoples
We Guarantee all workmanship defects on
our products for 24 months. We offer an
after sale service of Polishing,
Cleaning, Adjustments and Sizing which
is chargeable at material cost and
shipping - our labour is Free to
Please note that
Diamonds do not come out of their
setting voluntarily but must be pushed,
hit or forced. We will gladly reset your
diamond if you damage a setting but the
loss of a Diamond is an insurance issue
and not covered by our Guarantee.
diamond ring or item leaves our office
with the Diamond securely set and would
not come loose in 1000s of years but
will if force is applied - that force we
have no control over so please respect
and care for your jewellery. Please
insure your Diamond Jewellery against
loss and theft.
Our products are shipped via insured
registered courier that requires a
signature and identification. f we donít
carry the stock ourselves it can take
from one day up to two weeks for a very
specific diamond to be identified
through our suppliers, depending on the
criteria of the product.
process has been finalised, we will
inform our client and payment is then
required within one week (5 working
days). Delays in shipping are very rare
but out of our immediate control; the
following can delay delivery: strikes,
customs clearance, weather and acts of
God like earthquakes, human error,
technology and events out of our
Your item is fully
insured until you take the delivery so
you can relax and enjoy the convenience
while we ensure efficient delivery.
Added Tax must be added to all purchases
in South Africa.
Due to the tedious and costly South
African Export requirements, we will
only conduct international exports for
polished diamond purchases over
US$2500-00, which can comprise one or
more polished diamonds.
Fully insured shipping costs are to be
added to the price, i.e. US$250-00 for
international shipping and R250-00 for
local shipping in South Africa.
If we donít carry the stock ourselves it
can take from one day up to two weeks
for a very specific diamond to be
identified through our suppliers,
depending on the criteria of the
product. Once this process has been
finalised, we will inform our client and
payment is then required within one week
(5 working days).
We only accept direct bank payments or
electronic funds transfer transactions (EFT)
as a method of payment. We will provide
our Banking information upon
confirmation of an order.
Diamonds are usually shipped within
three business days upon receipt of
payment by our bankers, and no diamonds
will be shipped until payment has been
received in full.
Diamond deliveries cannot be made to PO
Boxes, only to confirmed physical
Every diamond is shipped with an invoice
and an original grading certificate and
is fully insured for shipping.
RAM International or Brinks are our
preferred hand to hand couriers for
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Returns and Refunds:
Le Roi Diamonds will accept the return
of any polished diamond sold by our
company, subject to the following
full refund, polished diamonds must
be returned to us within 10 days of
receiving them in their original
will be in the original form of
payment or by electronic funds
shipping costs will be deducted from
returned for refunds are inspected
by an accredited grading laboratory
upon receipt prior to any refunds.
Diamonds that do not match product
data in our records will be returned
and a refund refused.
returning polished diamonds, please
notify us directly of a tracking
number and date. Please insure the
polished diamonds against loss in
transit, and pay freight and
handling costs in advance.
Diamonds will not be held responsible
for any polished diamond that is not
returned in accordance with these terms.
Le Roi we strive to offer better rates
than most financial institutions when
buying your diamond from you. We
determine this value by applying a
stringent evaluation process based on
Rapport value an Exchange Rate.
Find out how much you can get for your
diamond. Request a evaluation from us
for your diamond by contacting our
+27 18 290 8334